file-chart-pieViewing Reports

Reports

Storecall's Reports feature offers a powerful way to visualize, export, and analyze submission data across your locations. Whether you're reviewing operational performance, monitoring compliance, or preparing a performance review, the Reports page gives you the flexibility to drill down and extract the insights you need.


To access reports:

  • Go to the left sidebar

  • Click Reports

This will open the Submission Analysis Report tool.


⚖️ Step 1: Set Your Report Filters

At the top of the Reports page, you'll see several filter options to configure your report:

• Locations

Select one or multiple locations to include in the report. You can also choose All Locations.

• Templates

Choose the submission template you'd like to generate the report on.

• Date Range

You can define a custom date range manually or use one of the quick filters:

  • This Month

  • Last Month

  • This Quarter

  • Year to Date (YTD)

• Group By

(Optional) You can group results by fields like Region, Location, or Location Group to get summarized views.

Once you’ve selected your filters, click Run Report.


📊 Report Overview Graph

Once your report is generated, the first section you’ll see is the visual graph:

  • Purple bars represent the number of submissions.

  • Green bars represent the average score (if your template is score-based).

Hover over any bar to:

  • See the number of submissions per location

  • View the average performance score

This allows you to quickly identify trends and performance gaps.


🔍 Submission Table View

Scrolling down shows the detailed table of submissions:

Each submission row includes:

  • Location

  • Region

  • Submission ID (if defined in the template)

  • Created Date

  • Closed Date (if applicable)

  • Status (Open/Closed)

  • Submitted By

  • Duration (Time taken to complete submission)

  • Score (if applicable)

You can drag-and-drop columns to rearrange them as needed.


⚙️ Manage Fields: Customize Your Columns

You can modify the report columns using the Manage Fields button near the top.

From here you can:

  • Hide default columns

  • Add custom fields/questions from within the submission form

Each field represents a question from one of your sections in the submission template.

After selecting the fields, click Update, and your table will refresh with the newly added fields.


📄 Grouping Your Data

To view consolidated insights, go back to the filters and choose a Group By field (e.g., Region).

  • The graph will update to show grouped averages and submission counts.

  • The submission table will also organize rows based on your selected grouping.

This helps you quickly compare metrics across higher-level categories.


📂 Report Views: Save Your Custom Layouts

If you frequently view specific subsets of data, use Report Views to save your configuration.

Steps to Save a Report View:

  1. Apply all your desired filters

  2. Use Manage Fields to select the right fields

  3. Choose your grouping

  4. Click Save View

  5. Give your view a name (e.g., “General Standards Review”)

Now you can reload this view at any time.

To Load a Saved View:

  1. Select location, template, and date range

  2. Click Run Report

  3. Click Report Views and choose your saved view

Everything — including column arrangement and fields — will instantly reload.


🖶️ Printing and Exporting Reports

You can print or export your report for sharing:

  • Use the printer icon on the graph to print the visual chart

  • Use the Print Report button at the top to export the full table view

  • Choose to save as PDF or send to your physical printer


✨ Summary

The Storecall Reports feature gives your team:

  • Centralized visibility over all submissions

  • Powerful data filtering and grouping

  • Customizable field selection

  • Reusable report views

  • Visual and exportable reports

It’s flexible enough for daily check-ins or monthly reviews, and powerful enough to guide high-level strategy.

If you need help building reports or designing views, our team is here to support you!

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